Contact Us
For assistance with Flights, Combos or Holiday bookings, please have a look at the different ways that you can reach us.
Phoning from outside South Africa?
+27 11 921 0500
Speak to an agent. This service is only for international callers.
Important note: If you’ve already made a booking and would like to make changes, please be ready to provide us with your last name and reference number – which can be found on your confirmation booking.
Our office hours are:
kulula.com:
Monday to Sunday: 07h00 - 19h00
British Airways (operated by Comair):
Monday to Friday: 08h00 - 17h00
Saturday: 08h00 - 15h30
Sunday: 08h00 - 13h00
Monday to Fridays: 08h30 -17h00,
Saturdays and public holidays: closed.
Postal address:
P.O. Box 7015, Bonaero Park, South Africa, 1622.
Physical address:
6 Whirlwind St, Rhodesfield,
Kempton Park, 1619, South Africa.
Flight and bag cover contact details
If you’ve added flight and bag cover on your kulula flights and you have a claim or any enquiries, contact Chubb Insurance Limited. They’re the experts in this field and are ready and waiting to help you.
Please note: Flight and bag cover is temporarily unavailable
For more info on how to claim, click here.
